Q: Where do I call to schedule a mammogram?

A: Please call 982-8100 to schedule an apppointment at either Renown Breast Health Center or Renown Health X-ray & Imaging located at 6630 S. McCarran Blvd. #C27

Q: Do you have an open MRI machine?

A: Renown Health X-ray & Imaging and Reno Radiological Associates, Chtd. are proud to announce that we offer the finest in open MRI services to our valued patients at Renown Health X-ray & Imaging located at 910 Vista Blvd.

Q: If I need a copy of my x-ray where can I get it?

A: Please call 982-8100 and ask for the film department.

Q: Why do I have two bills, one from Renown Regional Medical Center Reno Radiological Associates, Chtd?

A: Reno Radiological Associates, Chtd are independent hospital based physicians. Federal regulation requires that in a hospital setting, the service provided by the hospital, the technical component, be billed by the hospital. The physician service, the professional component, is to be billed by the physician. The technical component includes, the equipment, technologist and supplies. The professional component includes the professional interpretation of the exam, report and consult with your referring physician.

Q: Who is Reno Radiological Associates, Chtd?

A: Reno Radiological Associates, Chtd, RRA, is a professional corporation licensed to practice medicine in the state of Nevada. Our physicians specialize in radiology. We are based at Renown Regional Medical Center, Renown South Meadows Medical Center and provide professional services to all patients seen at all Renown Health X-ray & Imaging Centers.

Q: What is your mailing address?

A: Reno Radiological Associates, Chtd
P.O. Box 30034
Reno, NV 89520-3034

Q: How do I know if you are providers with my insurance?

A: Because managed care organizations differ in their provider listing methodologies for radiology, it is always best to call your customer service desk to see where you are allowed to have services. Our practice can be listed under Reno Radiological Associates, Renown Health X-ray & Imaging, Renown Breast Health Center or our individual physician names.

Q: Why doesn't Medicare pay my entire bill?

A: We are Medicare providers, and do accept their rates. However, they only pay 80% of what is allowed. The other 20% is your responsibility. An annual deductible has to be reached before any payments begin. Call Medicare at 1-800-444-4606 for more information.

Q: How do I know where to go for my x-rays?

A: Contact your insurance company.

Q: I am overwhelmed with medical bills. How might I be accommodated with my circumstances?

A: We offer many payment options. Please contact your account representative to discuss your situation at (775) 823-1999.

Q: What credit cards do you accept?

A: Visa, MasterCard, American Express and Discover.

Q: My insurance plan states WMC is a network hospital, yet my insurance did not cover the RRA bill, saying I went out of network?

A: Although Renown Health and RRA make efforts to coordinate networks, RRA does not belong to every network that Renown Health does. If you have followed the rules of your plan by going to Renown Health, you can call your insurance and explain that. Many times, they will reprocess your claim.

Copyright © 2008 Reno Radiological Associates, Chtd., All Rights Reserved.